It is not uncommon that small and medium businesses use Google Sheets to store and maintain customer information, until they come to realize the need for a CRM system to keep up with their growth. The first step in setting up a CRM system is to import their existing contacts …

Our biggest release ever brings multichannel sales, a brand-new email client for salespeople, a marketplace where developers can connect with end users, and much more. Over the past couple of years, we’ve been hard at work crafting the new version of our flagship CRM product. We designed the new CRM …

Kumar is a retailer who sells mobile accessories and has business in three major cities: Chennai, Bangalore and Mumbai. He needs to generate a report that organizes his transactions by city to see how well his company has fared in each of the three markets. With the new Reporting Tags …

We have exciting news for recruiters across India. Thanks to our newest integration with India’s largest employment website, Nakuri, recruiters can now send job openings to every corner of India without leaving the comfort of their applicant tracking system. Zoho Recruit has always stressed the importance of collaborating with the …

For people who are always working on the go, there’s bound to be a lot of receipts in their inbox. From cab services like Uber to hotels and travel organizations, most companies today prefer issuing digital receipts over paper ones. To help you clean up your inbox for good and …

Imagine how much easier it would be if you could integrate Zoho Books with other online apps you use on a daily basis. How about sending an SMS to your customer once the invoice has been created or getting a notification when a new Contact is added? The list never …

We’ve had the bonnet popped for quite a while now. Here’s what all that’s changed under the hood: CRM Integration Nurturing leads and converting them into prospects, and turning prospects evaluating your product/organization into customers are crucial steps in the customer lifecycle management process. Communication is key at each stage, …

A couple of years ago, emojis were almost exclusively used by teenagers. Today, people of all ages use emojis to add some levity to their written communication. With 92% of the online population using emojis, it’s no surprise that businesses have started to use them in their marketing. Emojis have …