Aimed at: People needing to use the Google Apps Administration Panel, mainly IT area.
Workload: 4 hours
Modality: Face-to-face
Objective: At the end of this course, administrators will be able to administer the complete G Suite platform

Topics:

• Domain creation
• Secondary domains or domain aliases creation
• One or more domains verification
• Manually or massively user registration
• Organizational units creation
• Definition of user policies
• Administration groups creation
• Configuration of each service of the suite
• Groups creation and management
• Customization of domains – account information – user configuration – Administrator functions
• Modification of the appearance of the environment
• Reports – Audit records
• Security
• Mails Routing / Compliance Rules
• Q & A

Aimed at: Those people who manage the G Suite platform, mainly IT area
Workload: 4 hours
Modality: Face-to-face
Objective: At the end of this course, administrators will be able to administer the complete G Suite platform

Topics:

• Domain creation
• Secondary domains or domain aliases creation
• One or more domains verification
• Manually or massively user registration
• Organizational units creation
• Definition of user policies.
• Administration groups creation
• Configuration of each service of the suite.
• Groups creation and management
• Customization of domains – account information – user configuration – Administrator functions
• Modification of the appearance of the environment
• Reports – Audit records
• Security
• Mails Routing / Compliance Rules
• Q & A

Aimed at: Those people who will use the G Suite platform.
Workload: 2 hours
Modality: On-site / Hangouts
Objective: At the end of this course, attendees will be able to use all the tools of the G Suite suite and provide assistance.

Topics:

• Crome introduction
• What’s GMail ?
• Labels
• Reception, shipments and basic mail options
• Search and filters creation
• Contacts, Creation of contact groups
• Undo sending
• Out of office (automatic response)
• Conversation View
• Firm
• Calendar
• Contacts
• Google Docs / Drive-Introduction
• G Suite mobile
• Conclusions and recommendations
• Q & A

Aimed at: Those people who are already using Gmail or have been selected as Key Users.
Workload: 3 hours
Modality: On-site / Hangouts
Objective: At the end of this course, the assistants will be able to use all the tools of the suite of G Suite in all its totality oriented to the requirement of the company.

Topics:

• Google Chrome
• Gmail introduction
• Detailed information
• Advanced search
• Tags: all, functions, features, administration
• Reception, mailing and options
• Search and creation of Filter
• Mail delegation
• Forward or send as
• Contacts and shared functions
• Creation of contact groups
• Out of office (automatic response)
• Undo sending
• Firm
• Calendar
• Drive
• HangOut
• Conclusions and recommendations
• Q & A