We are extremely excited to announce that Zoho SalesIQ has made it to the Top ten list of live chat softwares for small and medium-sized businesses, in a recent review conducted by the leading business software review platform, G2Crowd.

G2Crowd has come up with this list based on various scores, rankings, and thousands of reviews across 111 products in the live chat category. End user satisfaction, rating, popularity, admin satisfaction, and ease of use were just a few of the criteria used by the review giant’s evaluation team to determine the best of the best. Their conclusion is that, SalesIQ is the cream of the crop. Pretty cool, right?

In the fast moving, dynamic, and technologically advanced business environment, customer satisfaction and need-based marketing has come to be of paramount importance. Customers demand access to every bit of information about a product or service before they make a decision to buy. Instant access to product based assistance has become a necessity. This is exactly what Zoho SalesIQ has delivered in its rise to success.

Zoho SalesIQ has been ranked fourth among the top 10 live chat softwares for small businesses, and sixth among the top 10 live chat softwares in the mid market, based on a large market presence and a high customer satisfaction score. A whopping 92% of users have given it a 5 star rating, while 90% of the users believe that SalesIQ is customer friendly and extremely easy to use. 91% of users agree that it meets their requirements, and in terms of popularity it has been ranked number one, with a 100% satisfaction rate!

Customer satisfaction is where our heart lies. Delivering an outstanding customer experience on a consistent basis is what defines the success of any product or service. This clearly seems to reflect the unparalleled efforts and dedication put in by the SalesIQ team to make this product standout from its competitors, and has set the bar for other Zoho products. We aren’t stopping here. We can always keep climbing higher. Once again, we’re super proud of our team, this time for building solutions that are not just valuable, but easy to implement as well.